1,100 students, 80 permanent staff and 200 external contributors have access to a 207-space car park on the School’s campus, close to the centre of Pau (South of France). A problem of optimisation that Sharvy has been managing since September 2020!

The issue of the ESC Pau Business School

The ESC Pau Business School is an institution managed by the CCI of Pau, which created it in 1969. When Julien Urruty took up his post as Director of Resources in January 2020, he was immediately faced with two problems. The famous “irritants” of everyday life, which the faculty and students complain about: the vending machines offer too much junk food, and the car park is too small! Thanks to the internet, he identifies new innovative solutions and their actors. He wants to focus on services that are anchored in modernity and move forward on an effective deployment for the start of the school year.

For the past two years, access to the car park has been free, and the entrance barriers have been constantly raised. But this choice of simplicity was not without its problems. Students were arriving late for lessons because they were looking for a place to park, parking was dangerous in front of fire exits or in double queues, students were parking in the places reserved for teachers, etc. However, the previous solution, which was based on access control by badge, had been abandoned because of the excessive amount of hassle. There was no longer any question of reassigning a part-time person to this tedious badge management.

« In a school, there are inevitably new students arriving every year, others leaving, badges being lost… It’s a very complicated management system, which was considered untenable and the principle was abandoned. »

Julien Urruty, Director of the Resources Unit in charge of the project

In fact, ESC Pau has 207 parking spaces for almost 1,400 users, not all of whom are motorised. And therefore, episodic but regular situations of saturation, unpredictable at first sight. This is why the choice fell on Sharvy, which allowed a different analysis of the problem. If we take into account the staff who are absent – for external meetings, holidays, illness, time off – and reallocate the vacant places to an applicant, we would recover capacity.

The setting up of Sharvy

At the ESC Pau, the implementation of Sharvy involves first of all the pooling of all the parking spaces, which used to be divided between students and teachers. A treatment which removes a source of grievances. In the past, the teachers’ parking spaces remained visibly vacant, while the students’ parking spaces were full… In the end, the project will be carried out smoothly. The subject was launched in April 2020. Meetings and costings took place until the end of spring. Then the decision was taken to contract with Sharvy in June 2020, for a scheduled implementation in September 2020, at the start of the school year.

At the end of August, the students received a first general information email. Posters were then put up on campus to announce the system. At the same time, on the administrator’s side, the tool is fed with the file of all the users’ email addresses. Finally, a mass mailing to all email accounts allows students and staff to connect to the platform, personalise their account with a password and activate it.

« Right from the start, the feedback was very positive, especially from the students, not least because they liked the technology right away! I am with my smartphone, I activate and open the barrier simply by pressing a button. The wow effect is certain! And the system is unstoppable. If the driver arrives at the barrier without a reserved space in Sharvy, the system is not triggered. »

Julien Urruty, Director of the Resources Unit in charge of the project

Over the past two years, education has undergone profound pedagogical changes with the massive use of distance technologies. So the new digital ways of managing physical resources appear to be a welcome upgrade!

Benefits and use

In less than 6 months, the application will be implemented and is a real success: both on a practical level, since it is appreciated by all users. It was also a real success in terms of ethics: ESC Pau chose the solution of a French start-up, which is in line with the culture of entrepreneurship promoted on campus.

« What I liked about the concept was that we were giving people autonomy and at the same time introducing technology into the car park. And then the user benefits are obvious, especially for our students and their personal organisation! »

Julien Urruty, Director of the Resources Unit in charge of the project

In fact, by sending your parking requests on the application, you are notified 24 to 48 hours before your arrival.  When you are leaving for school, you know that you can expect a space, and that you will not be faced with a full car park. On the other hand, if you don’t get any notification from Sharvy, you will leave a little earlier because you will have to park further away. In any case, by becoming predictable, the car park has totally lost its power to cause trouble! We can anticipate, adapt and control!

What’s more, parking is becoming a common good managed in a collaborative way. When you plan to be absent from the campus, you free up your space yourself and put it back in the common pot, available to others. This is a responsible attitude, respectful of the community, and helps to affirm the conditions for living together.

« The success is unanimous! The tool works very well, the technology is perfect and the acceptability is total! »

Julien Urruty, Director of the Resources Unit in charge of the project

Like ESC Pau, free your students and staff from the daily stress of parking!